For Ages 21+

and baji — Responsible Gaming

When entertainment becomes a problem, seeking help is the most courageous thing to do. and baji believes every player should be in control of their own experience — so we have put those tools directly in your hands.

Your safety and well-being are our priority
21+

All betting and casino activities at and baji are only for individuals aged 21 or above.

Gaming is for fun — not addiction

Online betting and casino games, when enjoyed responsibly, can be a pleasant form of entertainment. But when gaming goes out of control, it can lead to financial and mental health problems. and baji always wants its users to play in a healthy, informed, and controlled way.

Under our Terms and Conditions, every account holder must stay aware of their personal limits. Betting should never be used as a way to repay debts, and there is no guarantee of winning — it is important to keep this in mind.

While playing at and baji, follow a few key principles: set a fixed budget in advance, never deposit more than that budget, and do not chase losses by placing bigger bets after a loss. If you have any questions, our FAQ section has answers to many common queries.

Remember: Placing increasingly larger bets to recover lost money is a dangerous habit. Keep every betting session within a set time and amount.

Core Principles of Responsible Gaming

  • Only play with money that you can afford to lose without it affecting your life.
  • Decide in advance how much time and money you will spend each week or month.
  • Never place bets while under the influence of alcohol or anything else.
  • Your responsibilities to family and work always come before betting.
  • Take regular breaks — do not play for long stretches at a time.

Tools for Your Own Control

and baji gives every player the ability to manage their own account. Use the features below to set your own limits.

Deposit Limits

Set a daily, weekly, or monthly deposit amount in advance. Once the limit is reached, no further deposits can be made.

Deposit Limit

Time Limits

Set how many hours you will play each day. When that time is up, the session will end automatically.

Session Timer

Self-Exclusion

If you want to close your account for a period or permanently, use the self-exclusion option. Once activated, it cannot be lifted before the set period ends.

Permanent Break

Cooling-Off Break

Temporarily suspend your account for 24 hours to 30 days to clear your head. No bets can be placed during the break.

Temporary Break

Activity History

View all your betting and deposit history. Staying aware of your spending and time is the first step toward responsible gaming.

Account Review

Support Team

For any issue, contact and baji via 24/7 live chat or email. Support is available in both Bengali and English.

Live Support

Set limits

These features can be activated from your account settings. A sample form is shown below.

Warning Signs of a Problem

If you notice any of the following signs in yourself, seek help now. This is not a sign of weakness — it is a sign of awareness.

  • You repeatedly place larger bets after a loss to try to recover it.
  • You are borrowing money from family or friends to bet.
  • You want to stop but cannot — you keep coming back.
  • You are neglecting work, studies, or family responsibilities to play.
  • You are lying to family or loved ones about your betting.
  • You are experiencing stress, anxiety, or depression due to losses from betting.
  • You are using money set aside for everyday essentials on betting.

Where to Get Help

Asking for help is nothing to be ashamed of. It is the first step toward getting out of the problem.

and baji Live Chat and Email Support

24 hours a day, 7 days a week — in Bengali and English. Contact us directly to close your account or set limits.

Family and Loved Ones

Sharing a problem with someone makes it much easier to bear. Talk to a trusted family member or friend.

Professional Counselling

In Bangladesh, mental health specialists and behavioural therapists can provide effective help with gambling-related problems. Contact the mental health department of a local government hospital or a private counselling centre.

21+

All services at and baji are only for adults aged 21 or above.

Why Age Verification Matters

Online betting can cause mental and financial harm to minors. For this reason, and baji verifies the age of all new accounts. Providing accurate information when creating an account is mandatory.

If you suspect that an underage member of your family is using your account, check our FAQ for guidance immediately or contact the support team directly.

Keep your password protected on your own device and do not share your login details with anyone. Reading our Privacy Policy will show you how your information is kept secure.

To parents: Use child protection software and family internet filters to prevent your children from accessing sites of this kind.

Self-Exclusion — How It Works

Self-exclusion is a strong protective measure that keeps you completely away from betting for a set period. Activating this option at and baji blocks you from logging in to your account, making deposits, and placing bets — all at once.

Self-exclusion periods can be 30 days, 90 days, 1 year, or permanent. If you choose permanent exclusion, the account cannot be reactivated for at least 5 years. During this period, and baji will not send you any promotional messages.

If you attempt to open a new account during an exclusion, our support team will close it. Providing accurate information when creating an account is a condition of using our service.

Steps for Self-Exclusion

  • Log in to your and baji account and open Account Settings.
  • Go to the "Responsible Gaming" section.
  • Select "Self-Exclusion" and set the duration.
  • Agree to the confirmation message — it takes effect immediately.
  • For any issue, get help via 24/7 live chat.

Common Questions and Answers

After logging in to your account, go to the "Account Settings" section and select the "Responsible Gaming" option. There you will find the option to set daily, weekly, or monthly deposit limits. Once set, the limit takes effect immediately. If you want to increase a limit, a waiting period applies for your protection.

Yes, the balance in your account stays safe. During self-exclusion, no new deposits or bets can be placed, but you can contact the support team to withdraw your existing balance. Withdrawals generally take 10–45 minutes.

No, because this is part of the personal account security policy. However, if you are concerned about someone close to you, contact the and baji support team — they can advise on the right steps. You should also encourage the person to seek help from family or a professional counsellor.

A cooling-off is a temporary break — usually from 24 hours to 30 days — that ends automatically after the set period. Self-exclusion is longer-term and stricter — it can range from 30 days to permanent. After a cooling-off period the account can be used again, but reactivating after a long-term exclusion requires additional steps.

It varies entirely from person to person and no fixed timeframe can be given. However, professional counselling, family support, and personal determination together form the path to recovery. The first step is acknowledging the problem and seeking help. The and baji support team is ready to provide initial guidance at any time.

Yes, and baji verifies the age of all accounts. If there is any doubt about an account holder's age, they are asked to submit an identity document. Accounts belonging to anyone under 21 are closed immediately. If you believe a minor has opened an account using your information, notify the support team without delay.

More Useful Information

Terms and Conditions

Read the full terms of use and policies of and baji.

Privacy Policy

Find out how your personal information is stored and used.

Frequently Asked Questions (FAQ)

Answers to common questions about accounts, payments, and betting.

About Us

Learn in detail who and baji are and what we aim to do.